During last some years, popularity of the online reviews has significantly grown. Reviews will help the people to decide which services and products they much buy, where they must travel or even where they must eat. With time reviews have become one important part of the business on internet.
Many studies are carried out that will help to determine an exact impact that positive or negative reviews will have on popularity, product awareness, number of sales, profitability of the businesses selling products and services and conversion rate. It is very important to pozytywne opinie google and knows how it will benefit your online business.
Positive Impact of Google Reviews on Your Online Business
- Having many positive reviews will increase likelihood of convincing the customers to pay a little more money for the products and services. Actually, studies have also shown that the consumers will spend over 31 percent more on the products or services from the businesses that have good reviews backing up.
- Increased option of the consumers spending money
- Having any negative reviews may surely affect your online business, still for each star that the business gets, the chances are that business’ revenue may increase by 5% to 9%.
- Increase in the business revenue
- Around 57% of the consumers will not use the business that has below 4 stars
- Customers’ trust will increase
Negative Impact of the Reviews on Your Online Business
- Single negative review will drive away around 22% of the customers, while around 3 negative reviews will drive away around 59% of your customers
- Negative Google reviews will be damaging to your business prestige, trustworthiness and profitability
- People who hesitate to buy from the businesses without any reviews and with many negative reviews
- The single negative review can cost your business over 30 customers
The research also shows that the negative Google reviews will stop 40 percent of the consumers to use your business. In an unfortunate case these negative reviews will pop up on the Google searches, businesses will potentially lose over 70% of the future customers.
Thus, in a period where internet has taken across the world, internet reviews will drive huge number of customers to or away from any business. Improving customer satisfaction is one important part of your online business and it will help your company’s profitability and sales. For this reason you need to take help of the professional who will help you in getting positive reviews on Google.